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Universal Slots Casino Review

Players from India Not Accepted
4.7 Reputation
rating
Bad
Reputation
Players from India Not Accepted
Bad
Reputation
Author: Matej Novota | This review was last updated: 2020-03-25T00:00Z  

We've thoroughly reviewed Universal Slots Casino and gave it a bad reputation rating. It's a bad online casino and we advise you to stay away from it. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Universal Slots Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, Universal Slots Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 1 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,968 black points in total, out of which 1,326 come from related casinos. You can find more information about all of the complaints and black points below.

As you can see from all of the information in our review, Universal Slots Casino is a bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

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Residents from
India
Not accepted
IP addr. from
India
Not blocked
VPN
usage
Prohibited
Website
Language
English (+3)
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
Mirage Corporation N.V.
Established
2018
Withdrawal limit
€15,000  per month
Licensing Authority
Curaçao
Questionable
Interesting Facts
  • Small international casino
Positives
  • The casino is Bitcoin-friendly
  • Good selection of games
  • Live dealer games are available
  • Above average withdrawal limit
Negatives
  • Live chat support is not available 24/7
  • Jackpot winnings have a weekly withdrawal cap of €5000 (or currency equivalent)

Complaints about Universal Slots Casino and related casinos (13)

We have conducted extensive research on the web and as a result we have found following 13 complaints on Universal Slots Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Universal Slots Casino a Bad reputation.

Bad Casino Reputation
Direct complaints about Universal Slots Casino
No reaction, passive regulator
Black points: 1642
Player has requested deposit refunds.
The player from Switzerland has requested deposit refunds due to a gambling problem.
 
This complaint is from 5/2020
Disputed amount: €5,000 (real money)
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Complaints on related Casillion Casino (Same management)
Uncertain case, passive regulator
Black points: 514 (257 for this casino)
Player experienced troubles when he tried to withdraw his winning.
Player tried to withdraw his winning of 5,000€ but got stuck for weeks. Nobody was able to answer him or help him. After some time the casino just informed him that his winning had been an error and took the money.
 
This complaint is from 11/2016
Disputed amount: €5,000 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, passive regulator
Black points: 150 (75 for this casino)
Player was able to reopen his account after requesting a self-exclusion.
The player from the UK was able to register at the casino even though they didn't have a UK gaming license. After he asked to get self-excluded, he was able to reopen his account. The casino ignored the player's requests and the complaint remains unresolved.
 
This complaint is from 4/2017
Disputed amount: ?? (real money)
Read more on: thepogg.com
Read more
Uncertain case, passive regulator
Black points: 17 (8 for this casino)
Player claimed they never received their winnings, casino claimed they did send them.
The player requested a withdrawal and it happened to got canceled by the casino and never returned to their account. Later on, the casino claimed that the player did receive their winnings and sent them a copy of something that looked like an excel copy as proof. The player kept on claiming they never received any money and the complaint remained unresolved.
 
This complaint is from 11/2019
Disputed amount: €112 (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 167 black points in total (83 for this casino)
No reaction, passive regulator
Black points: 271 (135 for this casino)
Player was accused of a fraud, which he denied.
After the player won some money and tried to withdraw them, the casino accused him of fraud. He already had a verified account and refused such accusation. Player made a public complaint and tried to communicate with the casino but Casillion casino didn't respond. This casino has more similar cases.
 
This complaint is from 4/2018
Disputed amount: €2,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, passive regulator
Black points: 192 (96 for this casino)
No reaction from the casino.
Player won 300€ and he decided to withdraw them. When he tried to verify his identity he got no response from the casino. The casino didn't react to the public complaint either.
 
This complaint is from 2/2018
Disputed amount: €300 (real money)
Read more on: askgamblers.com
Read more
No reaction, passive regulator
Black points: 59 (29 for this casino)
The player was not able to communicate with the casino.
This player was unable to communicate with the casino soon after he tried to cash-out his winning. He was unable to reach the casino by email or live chat.
 
This complaint is from 5/2018
Disputed amount: €230 (bonus money)
Read more on: thepogg.com
Read more
No reaction, passive regulator
Black points: 0
Difficult communication with the casino.
Player tied to verify his identity but he got no response from the casino. Email and chat were not working.
 
This complaint is from 2/2018
Disputed amount: €300 (real money)
Read more on: thepogg.com
Read more
Show 3 similiar complaints with 251 black points in total (125 for this casino)
Technical glitch
Black points: 221 (110 for this casino)
Player experienced a technical problem. Casino confiscated his winning.
Player experienced a technical glitch. When his game refreshed his balance status was without his winnings. He complained on the live chat and the casino later told to this player that it was an error and his winnings were confiscated. The player contacted NET ENT directly where they advised him to ask casino for a transcript of NET ENT statement which casino refused to show.
 
This complaint is from 3/2017
Disputed amount: €316 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 100 (50 for this casino)
Player's winnings never got to his Skrill account.
The player made a €25 deposit and received a bonus of 50 free spins. He then won €112 and asked for a withdrawal, which was declined. When he contacted the live chat for an explanation, they told him that the winnings were already sent to his Skrill account. After he checked with the payment provider, it was clear that the money had never been received. No relevant update is available ever since then.
 
This complaint is from 11/2019
Disputed amount: €112 (bonus money)
Read more on: thepogg.com
Read more
No reaction, passive regulator
Black points: 34 (17 for this casino)
Player’s withdrawal has been rejected.
The player complains that her withdrawal was rejected by the casino for an unknown reason.
 
This complaint is from 11/2019
Disputed amount: €112 (bonus money)
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Complaints on related W Casino (Same management)
Insufficient evidence from casino
Black points: 979 (489 for this casino)
Player was accused of breaching the terms and conditions.
The player won €2,931 in total and requested a withdrawal which was denied. The casino accused him or an irregular betting pattern where he supposedly was making maximum bets in high volatility slots and then completing the game in the low volatility slots. They decided to return only his deposit back to him. There's no further information available.
 
This complaint is from 12/2019
Disputed amount: €2,931 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Gudar Casino (Same management)
No reaction, passive regulator
Black points: 116 (58 for this casino)
Winnings from the bonus play have been cancelled.
The player from Belarus has been accused of breaking the bonus T&Cs. The casino forfeited all winnings generated from the bonus play due to irregular play. We closed the complaint as ‘unresolved’ because the casino failed to reply.
 
This complaint is from 2/2020
Disputed amount: €635 (bonus money)
Read more
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Universal Slots Casino Bonus

4.7
/10
Bad Casino reputation reputation

1st Deposit Bonus - Universal Slots Casino

Not Available in India
  • Minimal deposit: €25
  • Value per spin: €0.1
  • Wagering requirements: 40x (bonus + deposit)
  • Maximal bet: €4
  • You should get this bonus relatively FAST
  • Maximal cashout: 30x deposit value
  • New players only
  • Terms apply, please gamble responsibly
  • Bonus is valid for 5 days
  • This offer is not applicable for deposits using Neteller, Skrill and Ecopayz
 
  • Available for following countries:
Use promo code
in your account
UNIVERSAL1
Visit Casino
4.7
/10
Bad Casino reputation reputation

2nd Deposit Bonus - Universal Slots Casino

Not Available in India
  • Minimal deposit: €25
  • Value per spin: €0.1
  • Wagering requirements: 30x (bonus + deposit)
  • Maximal bet: €4
  • You should get this bonus relatively FAST
  • Maximal cashout: 30x deposit value
  • New players only
  • Terms apply, please gamble responsibly
  • Bonus is valid for 5 days
  • This offer is not applicable for deposits using Neteller, Skrill and Ecopayz
 
  • Available for following countries:
Use promo code
in your account
UNIVERSAL2
Visit Casino
4.7
/10
Bad Casino reputation reputation

3rd Deposit Bonus - Universal Slots Casino

Not Available in India
  • Minimal deposit: €25
  • Value per spin: €0.1
  • Wagering requirements: 30x (bonus + deposit)
  • Maximal bet: €4
  • You should get this bonus relatively FAST
  • Maximal cashout: 30x deposit value
  • New players only
  • Terms apply, please gamble responsibly
  • Bonus is valid for 5 days
  • This offer is not applicable for deposits using Neteller, Skrill and Ecopayz
 
  • Available for following countries:
Use promo code
in your account
UNIVERSAL3
Visit Casino

Universal Slots Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Skrill Skrill €20 - €1,000
€25 - €1,000
0 - 1 days
Neteller Neteller €20 - €1,000
€25 - €1,000
0 - 1 days
PaySafeCard PaySafeCard €20 - €1,000
Not Available -
ecoPayz ecoPayz €20 - €1,000
€25 - €1,000
0 - 1 days
Mastercard Mastercard €20 - €1,000
€25 - €1,000
2 - 5 days
VISA VISA €20 - €1,000
€25 - €1,000
2 - 5 days
InstaDebit InstaDebit €20 - €1,000
€25 - €1,000
-
Neosurf Neosurf €20 - €1,000
Not Available -
Bitcoin Bitcoin 1 mBTC - 500 mBTC
€25 - €1,000
0 - 1 days
AstroPay AstroPay €20 - €1,000
Not Available -
wire-transfer wire-transfer Not Available €100 - €1,000
2 - 5 days
iDebit iDebit €20 - €1,000
€25 - €1,000
-
Flexepin Flexepin €20 - €1,000
Not Available -
Rapid Transfer Rapid Transfer €20 - €5,000
Not Available -
Ethereum Ethereum Ξ0.079 - Ξ3.96
Ξ0.099 - Ξ3.96
-
Litecoin Litecoin Ł0.2 - Ł10.06
Ł0.25 - Ł10.06
-
Ripple Ripple 2.85 XRP - 2,855 XRP
70.6 XRP - 2,824 XRP
-

Universal Slots Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Universal Slots Casino Game providers

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