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Simple Casino Review

Players from India Not Accepted
9.2 Reputation
rating
Perfect
Reputation
Players from India Not Accepted
Perfect
Reputation
Author: Matej Novota | This review was last updated: 2020-03-31T00:00Z  

We've thoroughly reviewed Simple Casino and gave it a perfect reputation rating, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Simple Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, Simple Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 487 black points in total, out of which 455 come from related casinos. You can find more information about all of the complaints and black points below.

Based on all of the information mentioned in this review and our perfect reputation rating of this casino, we can conclusively say that Simple Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

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Residents from
India
Not accepted
IP addr. from
India
Not blocked
VPN
usage
Prohibited
Website
Language
English (+2)
Live Chat
Language
English (+1)
Email Support
Language
English (+1)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
Hero Gaming Limited
Established
2019
Withdrawal limit
€20,000  per month
Licensing Authority
Malta
Perfect
Interesting Facts
  • Small casino popular in the Netherlands
Positives
  • Games from many software providers including NetEnt
  • Huge selection of games
  • Above average withdrawal limit
  • Extensive collection of live dealer games
Negatives
  • Live chat support is not available 24/7
  • Relatively new casino, not yet proven by time

Complaints about Simple Casino and related casinos (4)

We have conducted extensive research on the web and as a result we have found following 4 complaints on Simple Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Simple Casino a Perfect reputation.

Perfect Casino Reputation
Direct complaints about Simple Casino
Uncertain case, good regulator
Black points: 32
Long withdrawal transfer.
 
This complaint is from 12/2019
Disputed amount: €100 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Casino Heroes (Same management)
No reaction, good regulator
Black points: 795 (397 for this casino)
The player's account was closed without an explanation.
Tulikas0 from Finland requested a withdrawal of €3,600 and the next day, he found his account closed. Eleven days later, the casino still didn't inform him on what was the reason for their doings. No further information is available ever since then.
 
This complaint is from 3/2019
Disputed amount: €3,600 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 100 (50 for this casino)
Extremely complicated and prolonged withdrawal process.
Batwolf requested a withdrawal of £500 and received it relatively very fast. Then he requested another one in the amount of £2,000 but it became very delayed. The casino claimed that his winnings did arrive and wanted to see his full bank statements, which he refused to give them and the casino decided to close Batwolf's account. After the casino provided him with a transaction ID, he was able to track it and it showed that the money should arrive at his bank account very soon. Later on, the casino claimed that the payout was already processed but still, they offered Batwolf a help in finding out while contacting their bank, but the player refused the option and decided to check on their own. The bank informed him that there was no such transaction on his account and recommended to contact the casino once again. The casino claimed that they forwarded the payment evidence to the player directly but once he has spoken with NatWest they have said to him that there was an error within the casino and that the payment hasn’t gone through and they would need to resend it to Batwolf. But once again, the casino asked for some kind of proof from the player's bank, but they refused to provide any. No more information is available ever since then.
 
This complaint is from 3/2019
Disputed amount: £2,000 (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 15 (7 for this casino)
Tom´s partial winning was confiscated and he absolutely disagreed with the casino.
Tom, a player from the UK, signed up for a £5 welcome gift bonus at the Casino Heroes and completed the wagering requirements with the maximum win of £100. After that, he was awarded some free spins which he played with and got his balance up to £270 with a completed wagering requirement of 40x, roughly £1400. Tom then attempted to withdraw his winning only to have £170 confiscated as the casino knew that they were gained with the bonus funds. The casino informed Tom that they canceled the withdrawal request of £270, and left £100 on the account so that he could withdraw the £100. One of the chat representatives also informed Tom that once he met the wagering requirements, the winning would convert to real money, but the casino claimed that it wouldn't because according to their bonus terms and conditions, the maximum win was £100. There is no further information about this case but we believe that the casino was right this time.
 
This complaint is from 2/2018
Disputed amount: £170 (bonus money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Simple Casino Bonus

9.2
/10
Perfect Casino reputation reputation

1st Deposit Bonus - Simple Casino

Not Available in India
  • Minimal deposit: €50
  • Wagering requirements: 40x bonus
  • Maximal bet: €5
  • You should get this bonus relatively FAST
  • New players only
  • Terms apply, please gamble responsibly
  • The bonus is valid for 60 days
 
  • Available for following countries:
Activate bonus
IN YOUR ACCOUNT
Visit Casino
*Terms and conditions apply

Simple Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Trustly Trustly €10 - €5,000
€20 - ?
-
Klarna Klarna €10 - €2,500
€20 - ?
-

Simple Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Simple Casino Game providers

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