Home Online Casinos The Grand Ivy Casino Review

The Grand Ivy Casino Review

Rating for players from India: 9.0
8.3 Reputation
rating
Very Good
Reputation
Rating for players from India: 9.0
Very Good
Reputation
Author: Matej Novota | This review was last updated: 2020-02-16T00:00Z  

We've thoroughly reviewed The Grand Ivy Casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. The Grand Ivy Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, The Grand Ivy Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 2 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,783 black points in total, out of which 283 come from related casinos. You can find more information about all of the complaints and black points below.

Warning: The Grand Ivy Casino has a win limit of €250,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on all of the information mentioned in this review, we can conclusively say that The Grand Ivy Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

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Residents from
India
Accepted
IP addr. from
India
Not blocked
VPN
usage
Prohibited
Website
Language
English (+4)
Live Chat
Language
English
Email Support
Language
English (+4)
No Deposit Bonus
Not available
Owner
White Hat Gaming
Established
2016
Withdrawal limit
€20,000  per month
Licensing Authorities
Malta
Perfect
India
Perfect
Sweden
Perfect
Interesting Facts
  • The maximum payout on games is €250,000 (except progressive jackpot)
Positives
  • Huge selection of game providers
  • Massive selection of games including wide variety of live dealer games
Negatives
  • Bonuses not available for all countries
  • Reputation affected by sister casinos
  • Lots of restricted countries

Complaints about The Grand Ivy Casino and related casinos (4)

We have conducted extensive research on the web and as a result we have found following 4 complaints on The Grand Ivy Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give The Grand Ivy Casino a Very Good reputation.

Very Good Casino Reputation
Direct complaints about The Grand Ivy Casino
Insufficient evidence from casino
Black points: 1440
The player complained about an extremely long process of getting the win. In the end, the player did not get his win.
The player made a request to withdraw money from his account and this process took a very long time. The casino replied that it would try to solve this problem. Instead, however, the casino has not paid the winnings to the player and AskGamblers closed this complaint as an unresolved because the casino did not provide sufficient evidence of the guilt of the player.
 
This complaint is from 11/2017
Disputed amount: $3,000 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 60
Player’s account has been blocked.
The player from the UK deposited £40. He found out the casino doesn’t have a game, he would like to play, so he decided to ask for a refund of his deposit. Then he had his account closed due to the provider’s decision.
 
This complaint is from 5/2020
Disputed amount: £40 (real money)
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Complaints on related Spin Rider Casino (Same management)
Waiting for decission of regulator
Black points: 0
Phone number used multiple times.
The player won €120,000 and while their casino account was under verification process, their winnings were confiscated and their deposit was returned to them. The casino accused the player of breaching the terms and conditions by using the same phone number on several occasions. They claimed that the same phone number was used for another registration attempt. The casino was, however, unable to provide evidence of this use that it was against their privacy policy rule. The player has filed a complaint with a gaming regulator and there has been no news about this case since then.
 
This complaint is from 11/2018
Disputed amount: €120,000 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Jackpot Village Casino (Same management)
No reaction, good regulator
Black points: 567 (283 for this casino)
Player’s account has been blocked.
The player from India had his account blocked for five years without further explanation.
 
This complaint is from 4/2020
Disputed amount: £2,000 (real money)
Read more
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Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

The Grand Ivy Casino Bonus

8.3
/10
Very Good Casino reputation reputation

1st Deposit Bonus - The Grand Ivy Casino

Available in India
  • Minimal deposit: £20
  • Value per spin: £0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: £5 or 19% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • Full Terms apply
  • New players only
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • The maximum withdrawal from free spins is capped at 100 $/C$/£/€ (or currency equivalent)
 
  • Available for following countries:
8.3
/10
Very Good Casino reputation reputation

2nd Deposit Bonus - The Grand Ivy Casino

Available in India
  • Minimal deposit: £20
  • Value per spin: £0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: £5 or 19% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • The maximum withdrawal from free spins is capped at 100 $/C$/£/€ (or currency equivalent)
  • Full Terms apply
  • New players only
 
  • Available for following countries:
8.3
/10
Very Good Casino reputation reputation

3rd Deposit Bonus - The Grand Ivy Casino

Available in India
  • Minimal deposit: £20
  • Value per spin: £0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: £5 or 19% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • The maximum withdrawal from free spins is capped at 100 $/C$/£/€ (or currency equivalent)
  • Full Terms apply
 
  • Available for following countries:

The Grand Ivy Casino Payment methods

The Grand Ivy Casino Games

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Roulette
Video poker
Bingo
Blackjack
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Craps
Keno
Scratch cards

The Grand Ivy Casino Game providers

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